Our Services

LANDLORD SERVICES 

Staff at the Burleigh Heads Real Estate are very experienced property managers and our commitment to landlords is to provide a first class professional service. Our fees and charges are based upon the industry standard Real Estate Institute of Queensland scale for property management services. 

Rental Valuation 

It is our responsibility to honestly and professionally recognise your property's rental potential. This is why our valuation process takes into account similar comparable properties and rental market trends, which may affect your property. A realistic rental valuation is essential to ensure your property should be let promptly, resulting in a better financial return on your investment in the long term. 

Tenancy Selection 

We adopt a very strict screening process, which aims to obtain the best possible tenant for your property. Our detailed application form enables us to establish current and previous tenancy and employment history, as well as screening business and personal references. We also complete a credit check on the tenants through National Tenancy Data Base. This company and its information is only available to estate agents and will advise us if the tenants have any outstanding debts or judgements against their name from previous lease agreements. This can protect you from poor tenants. Once all this information has been obtained, we shall contact you direct to discuss the application on its merits, and the final choice of the tenant is your decision. 

Lease Agreement 

We prepare all the documentation, ensuring stringent legal compliance. It is also our responsibility to ensure that all requirements to the lease are clearly explained to the tenants at the time of signing this important document and the tenant has to read and understand their obligations. 

  

Communication 

It is our policy to develop open and honest communication with our clients and to build mutual trust, and to maintain relationships with them. We deliver the highest standard of service without losing sight of the importance of personal contact. 

Rental Payments 

We acquit owners accounts at the end of each month. Your net rental payment is transferred electronically to your nominated account over night. We produce a detailed rental statement and send to you either via email or post. 

Maintenance 

It is our policy to contact owners for authorisation before work can be carried out for large repairs. However we seek the authorisation of owners to have necessary works carried out up to a pre agreed amount. Thids ensures that necessary repairs a attended to in a speedy and efficient manner. We can organise any works to be carried out on your behalf, by a variety of trusted qualified tradesmen who look after all properties managed by our firm. In the event you have a preferred trade’s person to carry out any repairs we just require information of these trades’s people for our file. 

Routine Inspections 

We conduct routine inspections on all properties on a planned and programmed basis. You will receive a detailed report summarising the condition of the property and containing any recommendations regarding rental value, property market conditions or necessary works. It is our policy is to ensure the tenancy is running smoothly and safeguard your financial interests. 

 

Our Details
14 Arcadia Drive
Mermaid Waters QLD 4218
ph: 07 5526 6646
fax: 07 5526 6646
email: Rentals
email: Sales